At ISG, our retail team has brought dynamic delivery to multiple continents and numerous sectors, from high street shops and distribution warehouses to restaurants and banks. Although our portfolio and global presence is unrivalled, we have never lost sight of our deep and long-standing dedication to our customers. In fact, in many cases the enduring relationships we have with some of the world’s best brands have driven us into new geographies. In other words, we have gone where needed to deliver a consistent and high-quality service.
In addition to the vital relationships we have with our customers, we have built up exceptional local teams and supply chains that share our values and customer focus. Our global breadth gives our customers a consistent level of service and quality, as well as the peace of mind that comes from working with a trusted partner.
Around the world with Hackett: Our partnership with the high-end British menswear brand Hackett has seen us roll out over 40 projects across Europe and Asia in the last four years. This includes the landmark three-storey Regent Street store in London – formerly the site of a Ferrari showroom – and the company’s first Paris store on the Boulevard des Capucines. We take the time to fully immerse ourselves in our retail clients’ brand to help develop their company vision across different territories. With Hackett, this involved delivering its patented classic, rich and high-quality look, from the hardwood flooring, to the stone feature walls, traditional cornices and wall coverings.
Popular UK chain hits the French high street: We delivered Pret A Manger’s first location in France. The company’s Paris debut – located in a retail unit in La Défense – started six weeks ahead of schedule, resulting in our team having to engage the supply chain much earlier in the build process. Our team in France delivered the project within 15 weeks and was rewarded with two further Pret stores in Paris, followed by three more in the UK.
Luxury brand enjoys retail transformation: We work around the clock in live, busy shopping centres to deliver exemplary, exquisite retail spaces for some of the world’s most famous brands. We have worked with Estée Launder Companies Inc. to deliver two flagship stores for their luxury cosmetics brand, La Mer. The design of their 800 sq ft store in the popular New Town Plaza shopping mall in Sha Tin, Hong Kong, echoed the brand’s ocean theme and involved installing a giant fish tank. Brands return to us because we can routinely deliver in logistically complex environments and minimise disturbance to their business and customers.
Made to measure: The exemplary Dior store in Kuala Lumpur’s seven-storey Starhill Gallery was radically transformed by our Asia team, who extended the floor space to make it the largest Dior store in Malaysia. Located on the ground floor, it is a memorable retail experience, completed with the help of over 200 shop drawings and full-scale mock-ups of the store being constructed off site. Our Asia team draws on the local supply chain to deliver landmark retail projects across Malaysia, Singapore, Hong Kong, China and beyond.
Understanding your local market: Top US clothing brands like Hollister and Superdry trust our European fit out team to deliver outlets across the continent. We worked in Marbella’s busy La Cañada retail park for Hollister, and have delivered for the clothing brand Superdry in Germany. We use our local, expert teams to work within established retail environments and help deliver projects quickly and professionally.