ISG is the market leader for retail because we make sure we understand our customers' highly competitive world.

Modern retail environments demand flexibility. Changing consumer habits are driving a need for truly omni-channel shopping experiences, and the traditional shop is being transformed from a purely transactional environment to a showcase for brands. At ISG, our market-leading retail fit-out, construction, refurbishment, infrastructure and technology experts understand the changing nature of the industry and work closely with retailers to deliver shopping and hospitality environments that build brand loyalty and make meaningful connections to shoppers.

Key contact

Phil Armstrong
Business Development Director, UK Retail
Neil Coales
Managing Director, Western & Southern Europe

ISG is the number one shopfitter in the UK for a reason. We have a broad portfolio of clients and projects across the retail sector and we are trusted to deliver for our clients time and time again. With a portfolio of work that spans food retail, high-street bank branches, fashion boutiques, and luxury stores and shopping centres, ISG delivers fast-track programmes that meet our clients’ demands for increasingly competitive returns on project roll-out and investment.

From the fit out of single concessions in live and complex environments to the construction of entire shopping centres and retail parks, we bring our highly specialised retail knowledge and expertise to all aspects of the shopping environment.

Gieves & Hawkes

Looking to update their No.1 Savile Row headquarters for the modern customer, the historic tailors contracted ISG to deliver an impressive restoration of the house of Gieves & Hawkes.

Our core services

ISG is different. Our origins in fit out means we have meticulous attention to detail and focus on the client’s needs and business drivers like no other, and we know that every project is a technology project. Which is why we acknowledge our service offer is equally about fit out, technology, construction and developments.

Fit out

Our track record reveals broader experience across a wider range of projects than any other provider in the market.


Our dedicated technology solutions team capable of advising and implementing for our clients across all sectors.


We have a strong track record of construction and engineering projects, from single-storey construction to large-scale.


Our skills as an agile and insightful development partner arise from expertise and deep understanding of construction.


  • Phil Armstrong
  • Business Development Director, UK Retail
Neil Coales - ISG
  • Neil Coales
  • Managing Director, Western & Southern Europe