ISG tech expert talks cybercrime prevention for the hotels industry

8 December 2017

Devonshire, ISG project

Cybercrime must be considered from the start of the design process in order to prevent cyber-security breaches, says ISG’s head of technology.

Paul Cook is part of ISG’s in-house technology business, Technology Solutions.

He provided insight as part of an expert panel session at The Annual Hotel Conference, which took place on 10-11 October 2017 at the Hilton Hotel, Manchester, UK.

Paul is quoted in Hotel News Now discussing the need for hoteliers to better protect their systems against the rising number of cyber-attacks.

“Breaches often occur from a failure of IT design in the very first place,” he said.

“Information can be kept on disparate silo sites, with the IT integrator then assigned to try and design software components to stitch it all together.

“This is how holes can form.”

The panel also discussed the risk to hoteliers who fail to better protect their data under the EU’s General Data Protection Regulation law (GDPR).

GDPR comes into effect in the UK on 25 May 2018.

Follow the link to read the full article, Security experts urge hoteliers to prep for EU’s GDPR, which can be found at Please note the article may only be available for registered users. Image: The Devonshire Club, London.