8 September 2017
ISG’s approach to delivering a £7.5m new leisure centre in Birmingham has been described as “exemplary” and “a breath of fresh air” by leading public services authority, Serco Leisure.
Speaking at a project handover event at the Erdington Leisure Centre on 31 August 2017, Serco Leisure technical director, Mark Coleridge, said ISG’s approach to project delivery was “simply the best in the industry”.
“Everyone who has been involved in the construction industry in recent years will be well aware of the virtues of working with a quality constructor like ISG from a pure construction point of view,” he said.
“That said, for myself and my colleagues, working with ISG has been a real breath of fresh air, particularly in respect to how ISG go way beyond what is traditionally expected by an end user of a major constructor.
“ISG's approach has been exemplary at all times and from our experience has been simply the best in the industry.”
Mark said that ISG displayed a relentless quest to achieve zero harm to all and negate the impact of construction on the environment, as well as addressing a number of other key issues.
“[ISG] frequently and genuinely engage with the local community in a way that truly makes a difference; go about their daily business in an uncomplicated and straightforward way; remain focused on the key project drivers of safety, welfare, time, cost and quality; [and] never lose sight of the need to remain totally customer-focused at all times.
“In summary, our experience with ISG has been a good one and further underpins the partnership that exists between both parties, particularly in the context of ISG being our major constructor of choice.”
The impressive new building is one of four leisure centres ISG is set to deliver in Birmingham, and took just over a year to complete.
ISG managing director, Rob Martin, also spoke at the event, which was attended by local councillors and key stakeholders.
“Being involved in a project like this is exactly why many of us chose to get into construction in the first place,” Rob said.
“Handing over a building that will have such a positive impact on the local community gives the team a real sense of pride.”
Rob said the project was exceptional for many reasons.
“The site was delivered on time and on budget,” he said.
“We were proud to support and nurture young ISG talent, with Avnish Pankhania on his second project since graduating from Nottingham Trent University.
“The reaction from the local community bodes well for the future success of the centre."
Avnish Pankhania joined ISG in September 2015 as part of the company’s graduate programme.
Avnish said he was proud of the project.
“I have been given support and authority to deliver a range of on-site packages,” he said.
“Thanks to the team I have learnt a full range of skills.
“I look forward to the next step of the graduate programme which sees me heading into the Birmingham office for three months to learn more about the business.”
ISG’s team in the Midlands is also working on Stechford Leisure Centre, which is due for completion at the end of the year, and Northfield Leisure Centre, which is due in the spring of 2018.
A fourth leisure centre at a new site at Icknield Port Loop in Ladywood is due to start soon, following the successful planning application.
For more information on the project, visit isgbirminghamleisure.com.