Smartspace FAQs

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Can anybody sign up for your courses?

Supply Chain

The Academy’s training programme is open to current and potential members of our supply chain, as part of our commitment to developing our supply chain and collaborating in best practice. The training is provided at very competitive rates to assist with up-skilling.


We also welcome course bookings from existing and potential customers, and can offer the flexibility of bespoke training courses for groups of employees, either in our training venues, at customer premises, or a location to suit requirements. Please contact our Head of Academy, Guy Fairweather, to discuss your bespoke training requirements.

I have seen a course on your website that I would be interested in – how do I sign up?

Please contact our training partner, HSS, to check availability, make your booking and arrange payment. Call: 0845 766 7799 or e-mail quoting ISG, the course title, date and location.

I have a promotional code for one of your courses – how do I use this?

Please contact our training partner, HSS and quote ISG and your promotional code to them. Call: 0845 766 7799 or e-mail and also include the course title, date and location.

As a member of your supply chain - can I suggest course topics?

If there is a course topic you are interested in which we don’t currently offer, please contact the Academy team to discuss your suggestion. Email

Do you have a cancellation policy?

Should circumstances mean that you have to cancel your attendance at a course, there may be an associated charge depending on the timing of the cancellation. Please contact the Academy team for further details. Email

Do I get a certificate following a training course?

Yes – if this is an ISG course, we will produce an ISG-branded certificate which will be sent out to you. If it is a course by an external provider, we will arrange for the appropriate certification and the process will then be the same as for ISG courses.

Will I gain an accreditation for completing these courses? / Do the courses you run count towards my CPD?

Many of our courses are officially recognised industry standard courses (CITB, IOSH etc.) with external verification activity and mandatory renewal dates. All ISG provided training can be used to build CPD hours within schemes run by the industry’s professional bodies.

Is there additional support after the course?

Yes – the Academy team will be able to assist you in either answering your query, following this up with the training provider on your behalf or putting you in touch with the trainer directly to discuss any queries you have following a course.

Can you help people to get their CSCS cards?

Yes - we have a well-developed scheme for recruiting, developing and training apprentices, trainees, industrial placements and graduates, and we are authorised to act as a Reviewer for ConstructionSkills for the Profiling Route to CSCS cards - many of our employees have obtained a CSCS card through this route.

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